IT support

The technical department at E Foqus A/S is our customers' "IT department". We optimize hardware, update software and create new users on the network, etc.

Consultant/sparring partner
Get qualified advice regarding the acquisition of hardware and software. It is important to make sure that the company's IT facilities match its objectives, vision and strategy. Based on a company profile drawn up by us, we make a recommendation for the company's selection of hardware and software. In addition to our recommendation, we submit a quotation in writing. When the company has accepted the quotation, we arrange for quick delivery/installation. All our consultants are Microsoft certified.

We provide a customized Service Subscription which may contain the following:

• Ongoing updating (service packs, hot-fix, IE)
• Disk optimization (defragmentation, cleanup of unnecessary files)
• User administration (creation, profiles)
• Program installation
• Antivirus (checking virus definition files, logs)
• Backup checks (log)
• Documentation (network, hardware, software)
• Licence administration

• PC configuration (setting up workstations)
• On-site user support
• Helpdesk (telephone support)
• Client updates (service packs, IE)
• Upgrading
• Printers

• User support from 9:00 am to 4:30 pm

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